We have completed studies on transport systems, (road/rail/light rail), bridges, tunnels and tolling, and the needs of motorists and other road users (cyclists and pedestrians).
We have expertise in campaign and program formation and evaluation, accessing hard to reach and vulnerable segments, handling sensitive issues and tracking customer satisfaction.
With over 30 years experience, Jane McLean is an established leader in the specialist field of market research and consulting. Jane founded MCR in 1992 after notching up a wealth of experience as a senior executive at one of Australia’s largest market research houses.
Renowned for her ability to get to the crux of the issue and provide clear direction, Jane offers an unrivalled depth of expertise in all aspects of qualitative and quantitative research.
With a particular interest in ‘future proofing’ organisations, Jane specialises in leading board level strategic sessions.
Recognised as a leading project designer and manager of both qualitative and quantitative research, Therese Coutts has more than 20 years experience providing research services to public and private sector clients.
Therese’s expertise includes the management of long-term tracking studies, satisfaction and loyalty, surveying vulnerable groups, and website design and usability.
Karyn brings both quantitative and qualitative expertise to MCR. A psychologist with extensive experience across education and the human services, Karyn has particular interest in research related to community health, wellbeing and education.
Kaila McKenzie works across qualitative and quantitative projects, having expertise in stakeholder engagement, particularly intercultural communications, as well as business strategy.
Here are just some of our key points of difference.
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